Privacy Policy

Privacy Policy for

TGCore Trading Sdn. Bhd.

TGCore Trading Sdn. Bhd. is located at:

No. 3, Jalan Penaga 5,
Kawasan Perindustrian Kota Puteri,
81750 Masai, Johor, Malaysia.

Contact : +60-16-755-4725

At TGCore Trading Sdn. Bhd., accessible from http://www.tgcore.com.my, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by TGCore Trading Sdn. Bhd. and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in TGCore Trading Sdn. Bhd.. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Website Visitors

Like most website operators, TGCore Trading Sdn. Bhd. collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. TGCore Trading Sdn. Bhd.’s purpose in collecting non-personally identifying information is to better understand how TGCore Trading Sdn. Bhd.’s visitors use its website. From time to time, TGCore Trading Sdn. Bhd. may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

TGCore Trading Sdn. Bhd. also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://www.tgcore.com.my blog posts. TGCore Trading Sdn. Bhd. only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Improve, personalize, and expand our website.
• Understand and analyze how you use our website.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Send you emails.
• Find and prevent fraud.

Third Party Privacy Policies

TGCore Trading Sdn. Bhd.’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Gathering of Personally-Identifying Information

Certain visitors to TGCore Trading Sdn. Bhd.’s websites choose to interact with TGCore Trading Sdn. Bhd. in ways that require TGCore Trading Sdn. Bhd. to gather personally-identifying information. The amount and type of information that TGCore Trading Sdn. Bhd. gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at http://www.tgcore.com.my to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Protection of Certain Personally-Identifying Information

TGCore Trading Sdn. Bhd. discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on TGCore Trading Sdn. Bhd.’s behalf or to provide services available at TGCore Trading Sdn. Bhd.’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using TGCore Trading Sdn. Bhd.’s website, you consent to the transfer of such information to them. TGCore Trading Sdn. Bhd. will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, TGCore Trading Sdn. Bhd. discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when TGCore Trading Sdn. Bhd. believes in good faith that disclosure is reasonably necessary to protect the property or rights of TGCore Trading Sdn. Bhd., third parties or the public at large.
If you are a registered user of http://www.tgcore.com.my and have supplied your email address, TGCore Trading Sdn. Bhd. may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with TGCore Trading Sdn. Bhd. and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. TGCore Trading Sdn. Bhd. takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

TGCore Trading Sdn. Bhd. may collect statistics about the behavior of visitors to its website. TGCore Trading Sdn. Bhd. may display this information publicly or provide it to others. However, TGCore Trading Sdn. Bhd. does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, TGCore Trading Sdn. Bhd. uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. TGCore Trading Sdn. Bhd. uses cookies to help TGCore Trading Sdn. Bhd. identify and track visitors, their usage of http://www.tgcore.com.my, and their website access preferences. TGCore Trading Sdn. Bhd. visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using TGCore Trading Sdn. Bhd.’s websites, with the drawback that certain features of TGCore Trading Sdn. Bhd.’s websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to TGCore Trading Sdn. Bhd.’s use of cookies.

WooCommerce Store (E-Commerce)

We collect information about you during the checkout process in our online store.

Those who engage in transactions with TGCore Trading Sdn. Bhd. – by purchasing TGCore Trading Sdn. Bhd.’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions.

In each case, TGCore Trading Sdn. Bhd. collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with TGCore Trading Sdn. Bhd.. TGCore Trading Sdn. Bhd. does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our TGC team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.

Privacy Policy Changes

Although most changes are likely to be minor, TGCore Trading Sdn. Bhd. may change its Privacy Policy from time to time, and in TGCore Trading Sdn. Bhd.’s sole discretion. TGCore Trading Sdn. Bhd. encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.